CUSTOMER CARE
Shipping
Domestic
Free domestic standard shipping for all orders— no code necessary!
Orders typically ship from our warehouse within 48 hours (excluding weekends and holidays). For standard ground shipping, please allow up to 7 days once in transit. A tracking number will be sent to you once your order leaves our warehouse. Lovers + Friends is not responsible for any delays due to carrier constraints.
For two-day or overnight shipping, please note the following fulfillment schedule (orders placed after 12 PM PST will be fulfilled the next day):
2-Day Shipping Times ($25)
Order placed... | expected delivery |
---|---|
sat / sun / mon | wednesday |
tuesday | thursday |
wednesday | friday |
thursday | monday |
friday | tuesday |
Overnight Shipping Times ($35)
Order placed... | expected delivery |
---|---|
sat / sun / mon | tuesday |
tuesday | wednesday |
wednesday | thursday |
thursday | friday |
friday | monday |
International
Orders typically ship from our warehouse within 48 hours (excluding weekends and holidays). Shipping takes approximately 7-10 business days depending on the destination country. A tracking number will be sent to you once your order leaves our warehouse. Lovers + Friends is not responsible for any delays due to carrier constraints.
All customs and duty fees are the customer’s responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, package rejection upon arrival and/or failure to pay duty fees.
Need more help?
Email us for any additional questions at orders@loversandfriends.us